Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Respuestas

worked now stopped

Daniel Bozic hace 10 años actualizado por Aleksandr hace 10 años 2
HI
This website worked to download the videos.

Now it sopped.

Why?

http://www.clipdonator.com/watch_video.php?v=5Y8URS4D755G
0
Solucionado

Can not download from SoundCloud anymore

Natalia M-ska hace 9 años actualizado por Aleksandr hace 9 años 6

Nothing, even the songs I downloaded before from there.

My browser is Chrome 46.0.2490.86 m

My Helper version is 5.65.2

Respuesta
Aleksandr hace 9 años

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

Please, send to me a link to a file that will not be downloaded.

0
Respuestas

Search ALGO !!

Wulf hace 10 años actualizado por Aleksandr hace 10 años 2
Das Advertisement "Dieser Inhalt benötigt Java 12.3. Möchten sie jetzt aktualisieren" auf der Startseite von Savefrom installiert den bekannten Browser-Hijacker ""Search Algo"" !!
Vorsicht !
Seht nach bei Google "search algo entfernen"
Respuesta
Aleksandr hace 10 años
Hi, this is bad advertising, we are trying to clean such advertising.
0
Solucionado

no consigo descargar peliculas de Ok.

Vanessa Giraldo hace 9 años actualizado por Aleksandr hace 9 años 2

Realmente hago lo que dicen las instrucciones pero jamas logro bajar videos y peliculas de Ok.ru

Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Solucionado

Youtube videos stuck at 95% + on the new os x el capitan safari browser.

Hitesh ॐ hace 9 años actualizado por Aleksandr hace 9 años 3

It is really annoying have your download stuck after 95%+ continually, specially at moderate bandwidth. Is there a way to refresh download link because resuming doesn't work after you stop it. This is what i am downloading and is stuck Forks Over Knives (2011) Watch Online.mp4.
How can i resume or refresh download, it is stuck at 95%+ ???

Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Respuestas

este programa es muy lento como se puede acelerar

edgar zevallos hace 9 años actualizado por Aleksandr hace 9 años 2
Respuesta
Aleksandr hace 9 años

Hello, we have no influence on the speed of downloading.

0
Solucionado

no puedo descargar un video que sucede

Jose Miguel Ramirez Regalado hace 10 años actualizado por Aleksandr hace 10 años 2
    Mis amores thalia
Respuesta
Aleksandr hace 10 años
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
No es un bug

Can't Download from Twitch.tv

Alfonso Cx hace 10 años actualizado por Aleksandr hace 10 años 2
Can't see the download button or download the video from the main page of savefrom.net
1. Firefox 41.0.1 Windows 8.1
2. Save Helper 5.40
3. http://www.twitch.tv/riotgames/v/18619220 Cant see the button or download it directly from savefrom.net
Respuesta
Aleksandr hace 10 años
Hello, twitch uses streaming protocols. At the moment we do not offer to download those files.
The plans have to add support for this video. But in terms of the data is not.
0
Solucionado

opera / 5.5/ http://www.fastvideo.me/2ji4vq04rv3a it does not download this or from rapidvideo neither...

iEat Music hace 9 años actualizado por Aleksandr hace 9 años 2

http://www.fastvideo.me/2ji4vq04rv3a can't download,also rapidvideo http://www.rapidvideo.org/l30iwnxprtm3

version 5.5

browser opera

Respuesta
Aleksandr hace 9 años

Hello/

Catalog Opera browser still can not check out our expansion.

Error fixed in version 5.60

0
Respuestas

Erro download in the browser Android 5.0 Lollipop.

Flávio Sant'ana hace 9 años actualizado por Aleksandr hace 9 años 2

No download in Android 5.0 Lollipop.

Respuesta
Aleksandr hace 9 años

Hi. Please install mobile Firefox browser for correct functioning of the extension ,

(currently the extension works in this browser only).

Install the extension for Mozilla Firefox browser from our official site: сайта: http://en.sfrom.net/user.php?helper=ff-mobile