1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
http://pelisplus.co
hola quetal el programa es bueno pero en esta paguina funciona podri resolverlo por favor
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
why its always showing cant download this video when we try to download dailymotion videos
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net
Fix this inconvenience is unfortunately at the moment we can not, for technical reasons.
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Downloading from YouTube has stopped. All I get is a message Access to r1---sn-n4v7sney.googlevideo.com was denied
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Dowloading issue from OK
I tried to dowload this video: https://ok.ru/video/44210326051 but there is no finalization from .part to .mp4.
Please, Could you fix this issue?
How long does it take to download a 200MB file?
Hello, we and our products do not affect the speed of downloaded files.
First, reinstall the extension and clean the browser’s cache and cookies:
https://addons.mozilla.org/firefox/addon/savefromnet-helper/
Servicio de atención al cliente por UserEcho
