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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
En revisión

This YouTube video in 720HD wont download but 360 will download. https://www.youtube.com/watch?v=UB-q2EaK_U8

no hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Respuesta
Aleksandr hace 6 años

Hello, please, send us more details regarding the problem.

What is the name of the program?

0
En revisión

https://www.dailymotion.com/video/x29s6ie

asdad hace 6 años actualizado por Aleksandr hace 6 años 1

Can't download a video from https://www.dailymotion.com/video/x29s6ie

Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Respuesta
Aleksandr hace 6 años

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
En revisión

Not Working: Always ask me where to save files

sirsimeon2003 hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send us more details regarding the problem.

0
En revisión

mes raccourcis ne s'affichent plus sur aucun lecteur...

motnaitkri hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
En revisión

why the error my link

Syed Bilal Ahmed Qadri hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, please, send us more details regarding the problem.

Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

Can't download from dailymotion

Kookie hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

Kenapa saya ga bisa download vidio dari dailymontion

magicshop587 hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.