1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

https://www.diarioinformacion.com/multimedia/videos/tecnologia/2019-06-13-177275-llega-espaa-cambiara-vida.html
norte puedo descargar de esta pagina

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Hello, at the end of the download, the browser should display a message.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

no descarga
me aparece el incono de descargar en los videos pero al clicar en el icono aparece la palabra descargar y nada mas, no me da opciones de calidad de video ni nada. estoy usando google chrome en la plataforma vimeo en una web donde aparecen 4 videos. saludos

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
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