1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
https://www.youtube.com/watch?v=GeJTWKgiuo4 Impossible d'enregistrer cette vidéo récente???
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
i can download from youtube, but not from facebook on firefox
i could download form facebook before, but not now.
i'm trying to record replay of live recording that was done in public mode.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.81: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension
Information
HI.
FOR TWO WEEKS AGO YOU CANNOT DOWNLOAD OK FILES FILES. RU.
OF ANY MOVIE OR VIDEO .....
COMMANDING A SCREEN CAPTURE AND AN EXAMPLE LINK https://ok.ru/video/2329065097809
TWO WEEKS AGO IT DOWNLOADED THE WEIGHT OF THE FILE AND IT COULD BE DOWNLOADED, BUT SUDDENLY IT CANNOT .......
I HAVE THE GOOGLE CROHME BROWSER AND THE MEDDLEYMONKEY EXTENSION. BEFORE DOWNLOADING AND NOW NOT ...
WHAT CAN THE PROBLEM BE? THANKS......
I LEAVE SAVEFROM INFORMATION: Browser: Chrome 80.0.3987 Windows
User agent: Mozilla / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 80.0.3987.149 Safari / 537.36
Extension: userjs-chrome 8.80.2
HOLA.
DESDE HACE DOS SEMANAS NO SE PUEDE DESCARGAR ARCHIVOS DE PELICULAS DE OK. RU.
DE NINGUNA PELICULA O VIDEO.....
MANDO UNA CAPTURA DE PANTALLA Y UN ENLACE DE EJEMPLO https://ok.ru/video/2329065097809
HACE DOS SEMANAS PONIA EN DESCARGA EL PESO DEL ARCHIVO Y SE PODIA DESCARGAR,PERO DE REPENTE NO SE PUEDE.......
TENGO EL NAVEGADOR GOOGLE CROHME Y LA EXTENSION MEDDLEYMONKEY. ANTES DESCARGABA Y AHORA NO...
QUE PUEDE SER EL PROBLEMA? GRACIAS......
Hello, reinstall the extension and clear the cache and cookies in the browser.
We checked the video, they download without problems.
Unable to download movies from ok.ru No se puede descargar peliculas de ok.ru
HI.
FOR TWO WEEKS AGO YOU CANNOT DOWNLOAD OK FILES FILES. RU.
OF ANY MOVIE OR VIDEO .....
COMMANDING A SCREEN CAPTURE AND AN EXAMPLE LINK https://ok.ru/video/2329065097809
TWO WEEKS AGO IT DOWNLOADED THE WEIGHT OF THE FILE AND IT COULD BE DOWNLOADED, BUT SUDDENLY IT CANNOT .......
I HAVE THE GOOGLE CROHME BROWSER AND THE MEDDLEYMONKEY EXTENSION. BEFORE DOWNLOADING AND NOW NOT ...
WHAT CAN THE PROBLEM BE? THANKS......
HOLA.
DESDE HACE DOS SEMANAS NO SE PUEDE DESCARGAR ARCHIVOS DE PELICULAS DE OK. RU.
DE NINGUNA PELICULA O VIDEO.....
MANDO UNA CAPTURA DE PANTALLA Y UN ENLACE DE EJEMPLO https://ok.ru/video/2329065097809
HACE DOS SEMANAS PONIA EN DESCARGA EL PESO DEL ARCHIVO Y SE PODIA DESCARGAR,PERO DE REPENTE NO SE PUEDE.......
TENGO EL NAVEGADOR GOOGLE CROHME Y LA EXTENSION MEDDLEYMONKEY. ANTES DESCARGABA Y AHORA NO...
QUE PUEDE SER EL PROBLEMA? GRACIAS......
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Servicio de atención al cliente por UserEcho
