Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

i cant paste the link i copied in fb

abubakari 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

en las pagina optimovision.tv no aparece la flecha

Javi Marcano 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

how do I uninstall the ad popups coming from this site. en.savefrom.net ?

steve bragg123 6 years ago • updated by Aleksandr 6 years ago • 7
Answer
Aleksandr 6 years ago

Hello, what is the name of your browser?

0
Under review

I don't like the adds

mojanaowor 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

0
Fixed

How do you download from dailymotion?

For An Angel 6 years ago • updated by Aleksandr 6 years ago • 4

I can't download any videos from Dailymotion. There is supposed to be a download arrow somewhere on the page but I can't find it.

Browser: Firefox 66.0 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Extension: ff-sf 8.1

Answer
Aleksandr 6 years ago

Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.15:

http://download.sf-helper.com/mozilla/helper_last.html

0
Under review

there is link called keyroll an advertising link appear when you click

Mohamed Nabil 6 years ago • updated by Aleksandr 6 years ago • 5

there is link called keyroll an advertising link appear when you click on dowload button my anti virus on my device says this link is url black list

Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

doesent download anymore music on vk.com

Sersh Lew 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.15: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Under review

youtube download broken, error 403 https://youtu.be/AHSdwdgjC7w

dont 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Fixed

vk downloader broken

Innokenty 6 years ago • updated by Aleksandr 6 years ago • 6

Rebyata, privet!

VK downloader seems to not work anymore. Was working several days ago only. Might be related to Chrome update.

Google Chrome Version 73.0.3683.86

Answer
Aleksandr 6 years ago

Hello, what is the name of the extension you are using?

0
Answered

Why we can't download videos in 3gp format , please don't remove that 3gp download option

Shiv. 6 years ago • updated by Aleksandr 6 years ago • 2
Answer
Aleksandr 6 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.



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