Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Under review

ОК does not work

walkais 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.

Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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Under review

no entiendo otro idioma.problema quiero vaciar definitivamente papelera siempre¡¡¡

ireelenam 5 years ago updated by Aleksandr 5 years ago 1

NO ENTIENDO NADA LO QUE DICEN, SOLO HABLO ESPAÑOL LATINOAMERICANO

Answer
Aleksandr 5 years ago

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

Answer
Aleksandr 5 years ago

Hello, do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Under review

Not working at all

datibi 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

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Under review

Cannot download videos

melsarah289 5 years ago updated by Aleksandr 5 years ago 1

The download button has disappeared and I can't downlowad videos. Could this be a bug? Thanks.

Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under review

Tidak bisa mendownload

alamsyah94 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under review

When I download the videos on ins, the downloaded files become pictures.

lizjimena1996 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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Under review

Bagaimana cara menghentikan notifikasi

Dyah Pratiwi 5 years ago updated by Aleksandr 5 years ago 1