Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

download audio version of video clip

kokitosa 9 years ago updated by Aleksandr 4 years ago 32
Hi, thatnks for creating such a good service, one advice: I often would like to download not video clip but as audio format from youtube. I don't see if you have such service yet. so it could be perfect to have it already converted and I download audio version of video clip from youtube. thanks and good luck. I do great job. keep it up ;)
Aleksandr 4 years ago
We are currently working on this feature. [almost ready]

just thank you

kickciple 9 years ago updated by Aleksandr 3 years ago 4


Under review

Why the dowload button doesnt appear on the opened Youtube video

Diamel 1 year ago updated by Aleksandr 6 months ago 12
Aleksandr 1 year ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.


I cant download anything fix that!

MSP kesha 1 year ago updated by Aleksandr 3 months ago 42

i cant download anything i need to download videos! Pls fix that!! 

Aleksandr 3 months ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !


MP4 360 only download why can't download 720

pasindusahan25302530 10 months ago updated by Aleksandr 7 months ago 12
Aleksandr 7 months ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:


can't download video from anywhere

vaibhav 2 years ago updated by Aleksandr 10 months ago 20
  • Browser: Firefox 45.0 Linux
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
  • Extension: ff-sf 7.49
  • download button is not working

download button shows everywhere but may be it can fetch data of video that why it can't show the download option

Aleksandr 10 months ago

Hello, update your browser to the current version 56.


Thanks from Germany. FEMA has blocked everything I wanna watch.

Arty 8 years ago updated by Лемур 5 years ago 2
Under review

Savefrom Net Helper stopped showing MP4 720HD download option (with sound) on Youtube.

nycrest 10 months ago updated by Aleksandr 1 month ago 5

A couple of days ago SavefromNet helper stopped showing MP4 720HD (with sound) download option on YouTube. Only option with sound is MP4 360. Nothing new on my PC or internet connection afaik.

Aleksandr 10 months ago

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

Under review

Cannot download since it shows "์No link were found"

jareekul 2 months ago updated by Aleksandr 1 week ago 17
Aleksandr 2 months ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team


Thanks YouTube and opera for the extension.

oyin balle 8 years ago updated by Лемур 5 years ago 1
OK...SaveFrom.net I would like to thanks to you also and would like to tell more friends to use your extension in their browsers.