Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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On Facebook, I have tried savefrom.net dozens of times and NOT ONCE has it worked for ANY Facebook video...

wbj vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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can the savefrom.net helper *remember* where to save files?

wangsd03 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

by default, the extension always save files to the same folder (which cannot be set to a customized location).  if I am downloading a few files and want to save them into the same folder of my choice, I would have to select this folder each time I save files and that's very inconvenient.  it would be great if the extension works the same way as most browsers do -- save download files to the folder I previously selected.

Antwort
Aleksandr vor 7 Jahren

Hello, in the browser settings, specify the folder to save the files.

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Download link not found

senate lerotholi vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 3

Get an error stating “The download link not found” regardless of video link submitted. This started yesterday when attempting a Facebook or YouTube download. Download link: https://www.facebook.com/groups/positiveblackimage/permalink/10155816409356478/

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
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The thing is it what was working a minute ago and now it won’t

Victoria679 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

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Can it download from pixa.club

not aplic vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 5

Hi I want to download from pixa.club can I?

Antwort
Aleksandr vor 7 Jahren

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

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You keep changing to force us to use app or create account! Won't work!

Willnot Sensor vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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facebook eklentisi çalışmıyor

aanto vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 5
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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in chrome ok.ru not charge https://ok.ru/video/838797494999

ratai vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

impossible for your script to charge in https://ok.ru/video/838797494999

Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

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The plugin doesn't work on gaming.youtube.com/.

giwabdul vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

The plugin doesn't work on gaming.youtube.com/.

And it will also be great to make it work on www.Twitch.com

Thanks

Antwort
Aleksandr vor 7 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

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Download Button is Hidden in Youtube While using Google Chrome

Sajjad Ali vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

Hidden Download Button

Sir, I've problem with the extension i.e the button for downloading is hidden in my google chrome browser while downloading from youtube or any other site of videos

I'm waiting for your response

Thanks

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1



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