Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+2
Beantwortet

video play back

sanstheskeleton66 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

whenever i try to download a video it just say video playback instead of the videos name

Antwort
Aleksandr vor 8 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+2
Fixed

I can't download video from VK."No links were found" problem.Thanks

alinastoian122 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Fixed

i cant dowload cause it always says that URL IS NOT SPECIFIED

lynn gel vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 3

i really cant download because it always says URL NOT SPECIFIED how can I download again I tried it a million times

Antwort
Aleksandr vor 8 Jahren

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

+2
Fixed

not working on vimeo

lastfrosts vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 3

When I click on the download button for any of the vimeo videos, it displays, "No links were found"

Antwort
Aleksandr vor 8 Jahren

Hello, reinstall the expansion.

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

+2
Fixed

No links were found on facebook solve this error please

ibrahim waly vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

+2
Beantwortet

too long respon of downloading a video

indrasriana17 vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, we and our products do not affect the download speed.

+2
Fixed

Instagram download button not working..

pillarofautumnnoah vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

The Instagram button randomly disappeared... I can't see it anymore.

Antwort
Aleksandr vor 8 Jahren

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Fixed

no puedo descargar fotos de instagram

kim lee joong vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Fixed

It doesnt seem to work on youtube anymore, i think it needs an update, thanks!

derp vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

It doesnt seem to work on youtube anymore, i think it needs an update, thanks!

Antwort
Aleksandr vor 8 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

+2
Fixed

I am not able to download vimeo videos!

Ganesh Subramanian vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 3

When I click on the download button for any of the vimeo videos, it displays, "No links were found". It seems that there has been some api changes in vimeo and as a result, most of the downloader were not working for vimeo. Kindly fix this as soon as possible.

Antwort
Aleksandr vor 9 Jahren

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.



Customer support service by UserEcho