Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Beantwortet

worked now stopped

Daniel Bozic vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
HI
This website worked to download the videos.

Now it sopped.

Why?

http://www.clipdonator.com/watch_video.php?v=5Y8URS4D755G
0
Fixed

Can not download from SoundCloud anymore

Natalia M-ska vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 6

Nothing, even the songs I downloaded before from there.

My browser is Chrome 46.0.2490.86 m

My Helper version is 5.65.2

Antwort
Aleksandr vor 9 Jahren

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

Please, send to me a link to a file that will not be downloaded.

0
Beantwortet

Search ALGO !!

Wulf vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
Das Advertisement "Dieser Inhalt benötigt Java 12.3. Möchten sie jetzt aktualisieren" auf der Startseite von Savefrom installiert den bekannten Browser-Hijacker ""Search Algo"" !!
Vorsicht !
Seht nach bei Google "search algo entfernen"
Antwort
Aleksandr vor 10 Jahren
Hi, this is bad advertising, we are trying to clean such advertising.
0
Fixed

no consigo descargar peliculas de Ok.

Vanessa Giraldo vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

Realmente hago lo que dicen las instrucciones pero jamas logro bajar videos y peliculas de Ok.ru

Antwort
Aleksandr vor 9 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fixed

Youtube videos stuck at 95% + on the new os x el capitan safari browser.

Hitesh ॐ vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 3

It is really annoying have your download stuck after 95%+ continually, specially at moderate bandwidth. Is there a way to refresh download link because resuming doesn't work after you stop it. This is what i am downloading and is stuck Forks Over Knives (2011) Watch Online.mp4.
How can i resume or refresh download, it is stuck at 95%+ ???

Antwort
Aleksandr vor 9 Jahren

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Beantwortet

este programa es muy lento como se puede acelerar

edgar zevallos vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2
Antwort
Aleksandr vor 9 Jahren

Hello, we have no influence on the speed of downloading.

0
Fixed

no puedo descargar un video que sucede

Jose Miguel Ramirez Regalado vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
    Mis amores thalia
Antwort
Aleksandr vor 10 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

Can't Download from Twitch.tv

Alfonso Cx vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
Can't see the download button or download the video from the main page of savefrom.net
1. Firefox 41.0.1 Windows 8.1
2. Save Helper 5.40
3. http://www.twitch.tv/riotgames/v/18619220 Cant see the button or download it directly from savefrom.net
Antwort
Aleksandr vor 10 Jahren
Hello, twitch uses streaming protocols. At the moment we do not offer to download those files.
The plans have to add support for this video. But in terms of the data is not.
0
Fixed

opera / 5.5/ http://www.fastvideo.me/2ji4vq04rv3a it does not download this or from rapidvideo neither...

iEat Music vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

http://www.fastvideo.me/2ji4vq04rv3a can't download,also rapidvideo http://www.rapidvideo.org/l30iwnxprtm3

version 5.5

browser opera

Antwort
Aleksandr vor 9 Jahren

Hello/

Catalog Opera browser still can not check out our expansion.

Error fixed in version 5.60

0
Beantwortet

Erro download in the browser Android 5.0 Lollipop.

Flávio Sant'ana vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

No download in Android 5.0 Lollipop.

Antwort
Aleksandr vor 9 Jahren

Hi. Please install mobile Firefox browser for correct functioning of the extension ,

(currently the extension works in this browser only).

Install the extension for Mozilla Firefox browser from our official site: сайта: http://en.sfrom.net/user.php?helper=ff-mobile