Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

https://www.dailymotion.com/video/x6k7de9

rossachairunissa14 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

i can't download this

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

http://pelisplus.co

jordy666666 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

hola quetal el programa es bueno pero en esta paguina funciona podri resolverlo  por favor

Antwort
Aleksandr vor 6 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Wird überprüft

why its always showing cant download this video when we try to download dailymotion videos

Shahidsmarty vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Beantwortet

license key

samavatpejman9 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 3

license key

Antwort
Aleksandr vor 6 Jahren

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

0
Wird überprüft

https://www.dailymotion.com/video/x7bi3dx

kitapea vor 6 Jahren • aktualisiert vor 6 Jahren • 2
Antwort
Aleksandr vor 6 Jahren

Fix this inconvenience is unfortunately at the moment we can not, for technical reasons.

0
Wird überprüft

Please add feature video for application line

Adi Bagus Indrianto vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, we do not quite understand you, describe in more detail.

0
Wird überprüft

it does not work for http://www.rtve.es/alacarta/videos

luis iescolme vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Wird überprüft

Downloading from YouTube has stopped. All I get is a message Access to r1---sn-n4v7sney.googlevideo.com was denied

afbrookes vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 3
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

Dowloading issue from OK

alandig001 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

I tried to dowload this video: https://ok.ru/video/44210326051 but there is no finalization from .part to .mp4.

Please, Could you fix this issue?

How long does it take to download a 200MB file?

  • Browser: Firefox 66.0 Windows

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
  • Extension: ff 8.36

    • Antwort
    Aleksandr vor 6 Jahren

    Hello, we and our products do not affect the speed of downloaded files.

    First, reinstall the extension and clean the browser’s cache and cookies:

    https://addons.mozilla.org/firefox/addon/savefromnet-helper/

    0
    Wird überprüft

    why does safefrom.net not add the format features of m4a, wav, mp3 etc.?

    Interceptor101 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
    Antwort
    Aleksandr vor 6 Jahren

    Hello, unfortunately there is no technical possibility to do this.

    

    Customer support service by UserEcho