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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

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  1. Forum: Savefrom(EN)
0
Wird überprüft

1. Opera 63.0.3368.94. 2. 8.46. 3. don't download music in vkontakte.ru

olegakulshin vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hi. We'll try to fix it ASAP.

0
Wird überprüft

https://www.dailymotion.com/video/x3jt05w

rijufrancispk vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1

cant reach or download

Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

why can't download videos ..?

Dewi vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Fixed

Not downloaded in vk

Zontir vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 5

Hello, when you click the download button on a vk music nothing happens. I try pressing the button multiple times and neither. I have this problem since yesterday.

Antwort
Aleksandr vor 5 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
Wird überprüft

Linus Tech Tips youtube videos can't be downloaded

aaaa11110099 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 3

This link can't be downloaded: 

Youtube video
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
What quality are you downloading?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

Dailymotion video are not downloading

princeuniverse9090 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

This YouTube video in 720HD wont download but 360 will download. https://www.youtube.com/watch?v=UB-q2EaK_U8

no vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Antwort
Aleksandr vor 5 Jahren

Hello, please, send us more details regarding the problem.

What is the name of the program?

0
Wird überprüft

https://www.dailymotion.com/video/x29s6ie

asdad vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1

Can't download a video from https://www.dailymotion.com/video/x29s6ie

Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Antwort
Aleksandr vor 5 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.



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