Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello, install the extension for downloading files from Soundcloud while we repair the download from the website:

http://en.savefrom.net/user.php

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Hello, we know about the problem, our developers find out what is the cause of the error.

Hello, we know about the problem, our developers find out what is the cause of the error.

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

Здравствуйте, для браузера Opera и Yandex расширение с исправлением находится у модераторов на проверке.
Актуальная версия должна быть 8.64