1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
i cannot download any vedios from this page www.watch.lk/teledrama-video/tv-derana/duwana-lamaya/297
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
We'd also need some links you can't download (to test them).
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Youtube UHD HDR videos downloaded as 720p.
The Youtube HDR Channel contains UHD HDR sample video clips. All the files are downloaded by SaveFromNet as 720p SDR video clips.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Kundesupport af UserEcho
