Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Besvaret

Why 240p is gone?

yuhdikurniawan1 7 år siden opdateret af Aleksandr 7 år siden 2

I like 240p because what they share is mone important than the quality, also i can save more quota by downloading low quality, so i bit diappointed when 240p is missing, i just find 360p or 720p which's needs more quota to downloaded. Its just my selvis though but...... thanks for the consideration.

Svar
Aleksandr 7 år siden

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Besvaret

add option for video to mp3,

Rajua1 7 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, unfortunately we do not have the opportunity to do this.

0
Ikke en bug

Youtube videos not available in 240p,144p.

MotherWit 7 år siden opdateret af Aleksandr 7 år siden 2

It has been few days since you have stopped giving download option of low format for Youtube videos. 144p and, more importantly-240p videos of Youtube are now, not available for download. I use android mobile and to save data, I've to use 240p videos. But now I have to switch to other options for downloading Youtube videos.

Svar
Aleksandr 7 år siden

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under vurdering

no puedo descargar el video de esta pagina https://mundovideoshd.com/lo-la-vida-me-robo-capitulo-76/

guille_caffe2 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Besvaret

Do Not Download 3gp Formate

Md Moazzem Hossain 7 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under vurdering

FaceBook link doesn´t work on the latest version of Chrome.

Acauan Laptop 7 år siden opdateret af Aleksandr 7 år siden 1
  • Browser: Chrome 73.0.3683 do Windows
  • User Agent: Mozilla / 5.0 (Windows NT 10,0; Win64; x64) AppleWebKit / 537,36 (KHTML, como Gecko) Chrome / 73.0.3683.86 Safari / 537,36
  • Extensão: 8,8 Chameleon
    link:https://web.facebook.com/EpochTimesTrending/videos/644282112677060/UzpfSTEwMDAwMDYxNDM5MDcxNToyMzU2ODg0OTE0MzQxOTY1/?_rdc=1&_rdr
  • Svar
    Aleksandr 7 år siden

    Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.15:

    Remove Chameleon.

    https://en.savefrom.net/faq.php#ext_inst_chrome

    0
    Under vurdering

    hello. i cant download videos in 720p and 1080p . they all say "without audio " .Please fix that bug

    takawiratadiwa 7 år siden opdateret af Aleksandr 7 år siden 1
    Svar
    Aleksandr 7 år siden

    Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
    We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
    https://desktop.televzr.com/#

    0
    Under vurdering

    I cant download anything fix that!

    squallfinal0097 7 år siden opdateret af Aleksandr 7 år siden 1
    Svar
    Aleksandr 7 år siden

    Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
    Please, go here http://en.savefrom.net/user.php?info=1
    Copy
    the details that you see and send them back to us.
    Please also send us some video links that you can’t download.
    Thank you for contacting Savefrom.Net support !

    0
    Under vurdering

    descarga los videos de alta calidad sin sonido( como solucionar el problema )

    Jhon Barcinilla 7 år siden opdateret af Aleksandr 7 år siden 1
    Svar
    Aleksandr 7 år siden

    Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

    0
    Besvaret

    Hello, your downloader works fine, however what happened to the 3gp 240 file?

    tiborvivi5173 7 år siden opdateret af Aleksandr 7 år siden 2
    Svar
    Aleksandr 7 år siden

    Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

    Kundesupport af UserEcho