Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Svar
Aleksandr 6 år siden

Hello, facebook site does not give higher quality for download.

0
Under vurdering

opera browser there is no sound in all video qualities ??

yaniisch345 6 år siden • opdateret af Aleksandr 6 år siden • 1
Svar
Aleksandr 6 år siden

Hello, send a couple of video links for the test.

What quality are you downloading?

For the better understanding it'll be great to see a screenshot with the error.

0
Under vurdering

can't download ip address errors always happen

mhmdshrl207 6 år siden • opdateret af Aleksandr 6 år siden • 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

Hola,Ya no puedo descargar videos de OK.RU

Seastian Meso 6 år siden • opdateret af Aleksandr 6 år siden • 1
Svar
Aleksandr 6 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
Under vurdering

doesnot work properly

Md julfikar Ali. JOY 6 år siden • opdateret af Aleksandr 6 år siden • 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

i cant download from dailymotion it will just say error or forbidden

ethan 6 år siden • opdateret af Aleksandr 6 år siden • 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under vurdering

No puedo descargar

marien roman 6 år siden • opdateret af Aleksandr 6 år siden • 1
Svar
Aleksandr 6 år siden

Hola, por favor envíenos más detalles sobre el problema.

0
Under vurdering

пропав значок закачування

Лариса Кузів 6 år siden • opdateret af Aleksandr 6 år siden • 2
Svar
Aleksandr 6 år siden

Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !

0
Under vurdering

no me deja descargar vídeos de okru

luquegomezjose 6 år siden • opdateret af Aleksandr 6 år siden • 1

Copio el enlace del servidor okru y luego me voy al servidor savefrom, pero me dice que me dirija al servidor savefromhelper. Es decir, el savefromhlelpr ya lo tengo instalad. También, intenté en el propio vídeo de ok.ru descargármelo, aunque sólo ponía descargar, la deba clic y tampoco funcionaba.

En definitiva, que copio el enlace y no se descarga. Le adjunto el link. https://ok.ru/video/1150238263938

Gracias.

Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Under vurdering

I cannot download https://www.youtube.com/watch?v=ulOb9gIGGd0

Farzana Habib 6 år siden • opdateret af Aleksandr 6 år siden • 1
Youtube video
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.



Kundesupport af UserEcho