Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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https://www.facebook.com/WittronicsT/videos/721818284638874/

Amador Moises Villanueva Linar 8 år siden opdateret af Aleksandr 8 år siden 2

ESTE Y TODOS LOS VIDEOS DEL FACEBOOK, NO PUEDO DESCARFGAR HACE 1 DIA ATRAS, PORQUE ME DICE QUE NO ENCUENTRA LOS ENLACES. POR FAVOR COMO PUEDO SOLUCIONNAR. Y CUANDO PONGO ACTUALIZAR LOS ENLACESNO, PERO NO FUNCIONA O NO RESPONDE. AYUDA POR FAVOR.

Svar
Aleksandr 8 år siden

Hello, This problem is known to us, we will try to fix in the nearby future.

While you can download the video on our website Savefrom.Net: http://en.savefrom.net

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Hay un problema el cual a intentar descargar aparece "No se han encontrado enlaces".

Ed M Yee 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

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why cant download any video from facebook,keep telling me cant find 'no link were found' . pls fix it

Jackson 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hi. We'll try to fix it ASAP.

Svar
Aleksandr 8 år siden

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Besvaret

facebook

deepeshvaishnav93 8 år siden opdateret af Aleksandr 8 år siden 2

now download option is remove in facebook

Svar
Aleksandr 8 år siden

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

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Not saving VIDEO TITLES from anymore

Marc Jesse 8 år siden opdateret af Aleksandr 8 år siden 4

i have been using SaveFrom.net for a few years.

the recent update does not save the VIDEO TITLE anymore.

i am using version 6.85.2 in chrome 53.0.2785.116 (64-bit).

the videos download fine (as normal) but instead have a generic title: "videoplayback.mp4"

what has happened ?

is it a setting that I need to change?

or is it a problem/bug with the script ?


Thanks

Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

On what site you download?
Send a couple of links to files that you have downloaded from the wrong name.

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unable do download MP3

lianawest 8 år siden opdateret af Aleksandr 8 år siden 2

I've been able to download MP3 from youtube for a while, but MP4 can be downloaded just fine, it always says that there's ffmpeg error I don't know what that is.

Svar
Aleksandr 8 år siden

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

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SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком

Nexius 8 år siden opdateret af Aleksandr 8 år siden 10

SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком, в то время как другие расширения по умолчанию стали на русском

Svar
Aleksandr 8 år siden

Здравствуйте, для более эффективной помощи нам нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

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unable to download from vk.com

Timothy 8 år siden opdateret af Aleksandr 8 år siden 2

i cant download

Svar
Aleksandr 8 år siden

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

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ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

130431r5 8 år siden opdateret af Aleksandr 8 år siden 3

ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

Svar
Aleksandr 8 år siden

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

Kundesupport af UserEcho