Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1,284
Completed

download audio version of video clip

kokitosa 8 years ago • updated by Aleksandr 4 years ago 32
Hi, thatnks for creating such a good service, one advice: I often would like to download not video clip but as audio format from youtube. I don't see if you have such service yet. so it could be perfect to have it already converted and I download audio version of video clip from youtube. thanks and good luck. I do great job. keep it up ;)
Answer
Aleksandr 4 years ago
We are currently working on this feature. [almost ready]
+402
Thanks

just thank you

kickciple 8 years ago • updated by Aleksandr 3 years ago 4

thanks

+139
Under review

Why the dowload button doesnt appear on the opened Youtube video

Diamel 1 year ago • updated by Aleksandr 1 week ago 12
Answer
Aleksandr 12 months ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

+120
Under review

I cant download anything fix that!

MSP kesha 1 year ago • updated by Geby Sekar 3 weeks ago 37

i cant download anything i need to download videos! Pls fix that!! 

Answer
Aleksandr 12 months ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+59
Answered

MP4 360 only download why can't download 720

pasindusahan25302530 4 months ago • updated by Aleksandr 3 weeks ago 12
Answer
Aleksandr 3 weeks ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+58
Answered

can't download video from anywhere

vaibhav 1 year ago • updated by Aleksandr 4 months ago 20
  • Browser: Firefox 45.0 Linux
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
  • Extension: ff-sf 7.49
  • download button is not working

download button shows everywhere but may be it can fetch data of video that why it can't show the download option

Answer
Aleksandr 4 months ago

Hello, update your browser to the current version 56.

+44
Thanks

Thanks from Germany. FEMA has blocked everything I wanna watch.

Arty 8 years ago • updated by Лемур 5 years ago 2
+35
Thanks

Thanks YouTube and opera for the extension.

oyin balle 7 years ago • updated by Лемур 5 years ago 1
OK...SaveFrom.net I would like to thanks to you also and would like to tell more friends to use your extension in their browsers.
+34
Thanks

very thank you

jitu 7 years ago • updated by Лемур 5 years ago 1
It is very important side
+29
Fixed

Why i can't download 1080p videos from youtube

Rabi Thakur 5 years ago • updated by Aleksandr 4 years ago 4
LINK http://www.youtube.com/watch?v=NlmezywdxPI


I am using firefox 26.0


Answer
Aleksandr 4 years ago

There are some changes on YouTube.com now. That's why some formats for downloading are not displayed. We apologize for inconvenience