Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Beantwortet

Can't download from youtube(Firefox 53.0, Windows 10, SaveFromNet 7.35)

david tokar vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

Can't download from youtube(Firefox 53.0, Windows 10, SaveFromNet 7.35)

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.
+1
Beantwortet

VİDEO İNDİREMİ YORUM

azkazcaz vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

VİDEO İNDİREMİYORUM BUNE

Antwort
Aleksandr vor 7 Jahren

Hello, please give us more details.

English please.

+1
Beantwortet

اغاني عربية

bashargafar2002bb vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

اغاني



Antwort
Aleksandr vor 7 Jahren

Hello, please give us more details.

+1
Beantwortet

mp3

rohandsouza09876 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

mp3 download button dissapears after one download then i have to reinstall the app only then i can download mp3 again

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+1
Fixed

the video file can not download complete

jackyli vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

Dear Savefrom.net Manager

I try to download 2 video at youtube by using saverfrom.net helper
but the video only can not download complete
Such as the video file is 1GB, what file is download by helper is 100mb only
Could you offer solution?
Antwort
Aleksandr vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

+1
Fixed

i can't download mp3 from youtube

aya_rafat vor 7 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 4

i can't download mp3 from youtube and that ummy downloader is so baaaaad and not working well at all

Antwort
Aleksandr vor 7 Jahren

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net
What exactly are you not satisfied with the Ummy Video Downloader program?

+1
Not a bug

your extension misses a format on this video

Yonta Choi vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 6

Youtube video

4k60p(format 272) is not listed

Antwort
Aleksandr vor 7 Jahren

Hello, In order to download 4K from YouTube you need to instal our Ummy Video Downloader.

This useful tool will help you download both HD and MP3 from YouTube: http://videodownloader.ummy.net

+1
Fixed

can't select where to save the download

jimsab vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 3

firefox 52.0.1 (32-bit) always saves d/l to the download direcrory even when always ask where to save is selected

Antwort
Aleksandr vor 7 Jahren

Hello, this problem with selecting download folder while downloading files will be solved

in the next version of SaveFrom, which is going to be released very soon.

+1
Beantwortet

please add support for 4k (2160p) video download

_angel vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, In order to download 4k (2160p) from YouTube you need to instal our Ummy Video Downloader.

This useful tool will help you download both HD and MP3 from YouTube: http://videodownloader.ummy.net

+1
Beantwortet

not working on youtube!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ONCE - Englandson Lim vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !



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