1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
still doesn't download ok.ru videos from chrome, keep asking me to download helpers and extension for nothing!
Hello, to download the video from the OK you need to install the extension.
Do you have an extension?
Download for MacBook
I have a MacBook IOS 10 and I can't download anything, my Mac is saying that they don't support this extension
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
No Links Were Found message in FB. Browser: Chrome 64.0.3282 Windows User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36 Extension: userjs-chrome 7.58.2
I can't download in Facebook. I get a "No Links were Found Message" I have the green arrow, just won't download.
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
asdf
- Browser: Chrome 65.0.3325 Windows
- User Agent: Mozilla / 5.0 (Windows NT 6.1; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.146 Safari / 537.36
- Extension: userjs-chrome 7.58.2
UPDATED CHROME AND SINCE , ALL INSTAGRAM PICTURES / SAVE ARROW BUTTON CLICKS ,,TAKES THE IMAGE TO A NEW PAGE INSTEAD OF INSTANTLY DOWNLOADING THE IMAGE
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
For the better understanding it'll be great to see a screenshot with the error.
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
DOWNLOADS IN MP4 360
On the savefromnet website when I try and download a youtube clip that's in MP4 360 it goes straight to playback instead and doesn't download it. Sometimes I prefer to use 360 instead of 1080p
Hello, after showing the playback, click on the video with the right button and save as.
add an option to download in mp3,mp4 files and more options on downloading 240 360 480 720 1080 formats on the video
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Why isn't the links below working? Every time I click enter it says download link not found.
Browser: Chrome Mobile 64.0.3282 Android
User Agent: Mozilla/5.0 (Linux; Android 5.1; HUAWEI RIO-L01 Build/HuaweiRIO-L01) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.123 Mobile Safari/537.36
Hello, this video is tied to the country, and unfortunately download this video there is no technical possibility.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Customer support service by UserEcho
