1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Download Problem After Advt is flashed
If I am pasting my link after the advt. is flashed, it takes much time and then says some unknown error occured. Again I am refreshing the webpage en.savefrom.net and then pasting before the flashing of advt. Then download option shows up.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
then i click on download website show me video playback.....and video can't download
Hello, after the playback is showed click with the right mouse button and save as.
Unable downloading from youtube, any video link, it fails (network error) other sites goes well
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net
SaveFrom installation through MDM (remote terminal command)
Hello,
I am an IT administrator at a school, and we use an MDM to distribute apps and settings to student laptops. I have been using SaveFrom for several years now, and we are in need of such a service for the school. Do you have documentation or manuals on how to install the extension for multiple browsers on laptops remotely? The installation would be mainly for Safari and Chrome on Macbook computers.
Would be a great help,
Thank you,
Tommy
fIREFOX 56 , SAVEFROM 7.5...no funciona ningún enlace
This appears and It doesn´function
What can I do?
Hola, nos gustaría ayudarle, pero primero necesitamos información sobre su navegador y la extensión que tiene instalada.
Vaya aquí http://es.savefrom.net/user.php?info=1,
copie los detalles que se muestran aquí y envíelos de vuelta.
También envíenos algunos links del video que no puede descargar.
¡Gracias por ponerse en contacto con el soporte de Savefrom.Net!
Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net
¿Por qué no se ven las descargas en el administrador de descargas de Firefox?
Cuando agrego una descarga con SaveFrom.net desde el sitio de youtube no las muestra en la lista de descargas del administrador de descargas de Firefox.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
when i press download button it reload page then again need to press download button the it start downloading
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.49: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Customer support service by UserEcho
