Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foorum: Savefrom(EN)
+1
Ülevaatamisel

Double download when I download from the apps and it open my Chrome by itself.

Zachary Vante 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 1

Every time I download a video from the apps it will open my chrome and redownload the exact video I download from the apps. I tried to uninstalled the apps and reinstalled the apps and the exact things happened to it everytime.

Vasta
Aleksandr 6 aastat tagasi

Hello, how is the name of the application you installed?

From which site did you install it?

What is your OS?

For the better understanding it'll be great to see a screenshot with the error. 

+1
Ülevaatamisel

i cant listen to other songs as i down;oad like i used to but now it only downloads when am on that site

clara 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 1
Vasta
Aleksandr 6 aastat tagasi

Hello, please, send us more details regarding the problem.

+1
Ülevaatamisel

iPhone download button not working, hijacked by malware advertisements

mgurpur 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 5
Vasta
Aleksandr 6 aastat tagasi

Hello, please provide us with more detailed information about the problem.

Send screenshots.

+1
Ülevaatamisel

YouTube videos do not download

Jzzen 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 7

I am suddenly unable to download YouTube videos using savefrom via Documents6. 

When I paste the link into savefrom.net and press download, another link opens for various adverts or AppStore. Sometimes it goes straight to my safari.

Here are my settings:- 

Browser: Mobile Safari 11.0 iOS
User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1


Vasta
Aleksandr 6 aastat tagasi

Hello, what exactly does it show you? Send screenshots.

+1
Ülevaatamisel

can't download videos from twitch

Yash Chavan 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 1
Vasta
Aleksandr 6 aastat tagasi

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

+1
Ülevaatamisel

cannot download from youtube in safari browser

Almi Farisza 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 1
Vasta
Aleksandr 6 aastat tagasi

Hello, before downloading a video, hold down the <Alt> button and then the download button.

+1
Ülevaatamisel

Does not download to my Mac, only opens another browser window.

Atomic Other 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 1

Does not download to my Mac. Clicking download on a video (and choosing an HD option), only opens up a new browser window playing the video but does not download to my computer. I'm using Safari 11.1.2 on an iMac

Vasta
Aleksandr 6 aastat tagasi

Hello, after the playback is showed click with the right mouse button and save as.

+1
Ülevaatamisel

v7.74 Youtube download stuck

rickychiu1989 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 5

I was on v.74 before accidentally clicking update to v7.74. Now Youtube link would show but it would not proceed to download the clip. The link generated can be copied and download on Chrome, but it would stuck in Safari.

Are there any ways I could download the old version, which have been flawless?

Vasta
Aleksandr 6 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Vasta
Aleksandr 6 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Can you watch youtube videos in the browser before you are trying to download it?

+1
Ülevaatamisel

On Facebook, I have tried savefrom.net dozens of times and NOT ONCE has it worked for ANY Facebook video...

wbj 6 aastat tagasi • uuendaja Aleksandr 6 aastat tagasi • 1
Vasta
Aleksandr 6 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?



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