Hello, send a link to the application that you are using.

For the better understanding it'll be great to see a screenshot with the error.

Hello, send screenshots of your actions on our website.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

Hello, please, send us more details regarding the problem.

A bug was fixed in the Google Chrome browser.

Reinstall the extension, you will have a button under the video that says download and it will work.

https://en.savefrom.net/faq.php#ext_inst_chrome

What is the name of your browser?

Hi. We'll try to fix it ASAP.

Hi. We'll try to fix it ASAP.

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.