Thank you for using our extension SaveFrom.net Helper

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

The first link shows this, we can not check.

Video on the second link can be downloaded without problems.

Reinstall the extension and clean the cache and cookies in the browser.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Reinstall the extension, delete what you have installed and install on the links that we gave.
Describe your problem in more detail.
Could you please send a few links you can't download. We will check it out.

Can you watch youtube videos in the browser before you are trying to download it?

Hello, please give us more details.

English please.

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

According to the information you do not have an extension.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

If we understand correctly, the program works for you.