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Hello, send a link to the application that you are using.

For the better understanding it'll be great to see a screenshot with the error.

Hello, send screenshots of your actions on our website.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

Hello, please, send us more details regarding the problem.

A bug was fixed in the Google Chrome browser.

Reinstall the extension, you will have a button under the video that says download and it will work.

https://en.savefrom.net/faq.php#ext_inst_chrome

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.