Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.Ummy Video Downloader version (check “About” section in the settings).Your OS.Can you watch youtube videos in the browser before you are trying to download it?Do you use any proxy? What’s your country?Are you using a paid Ummy Video Downloader version? Please, send some screenshots of the app showing how you download a video.
We will help you right after receiving this info from you.
Customer support service by UserEcho