-1
Fixed

Hello ... I can not download the videos properly.

Tadeu 3 jaar geleden • bijgewerkt door Aleksandr 2 jaar geleden 2

Hello ... I can not download the videos properly. At all times it connects and switches with no connection and only after a good amount of time can download.
I bought the Ummy Video Downloader 1.7.
My country is Brazil, Windows 10 operating system.
I can download faster using the free version.
The videos I want to download, I usually watch on youtube.
Thank you ...
Tadeu

Antwoord

Antwoord
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

Antwoord
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.