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Ülevaatamisel

Cant determine the download link

Nisa Amertha Edriyani 2 aastat tagasi uuendaja Aleksandr 1 aasta tagasi 9

I try to download some video in mp3 format on youtube, but the notification said "Can't determine the download link". I've tried to some other videos too, and it's not work on them too. It just not too long since the last time I have video and mp3 downloaded from Youtube though, which is around 1-2 hours ago. It's so disappointing since I loved this app and use this app in regular basis. I look forward for your response and help. Thank you.

Vasta

Vasta
Ülevaatamisel

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

Vasta
Ülevaatamisel

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\save

Remove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader

I tried, but still cant work :(


Do you use any proxy? What’s your country?

Can you watch youtube videos in the browser before you are trying to download it?

No, I don't use any proxy. I'm in Indonesia. Yes, I can watch the videos before trying to download it

Try to download the video through the site Savefrom.Net: http://en.savefrom.net
At you that that stirs to work of the program that while we can not understand.

but I want it in mp3 format tho, cannot download it in mp3 format if i use the site :( :( :(

hope it could be resolved asap, or maybe, could it be resolved if savefrom team launch another new version of Ummy Downloader(?)

We have no other solution.