dear sir downloader is good but they are not downloading in HD this is my problem

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download.

In what quality do you want to download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?