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cannot download from facebook

ADYT 5 år siden opdateret af Aleksandr 5 år siden 5

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Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Svar
Under vurdering

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Здравствуйте, у меня та же проблема

Информация с  http://en.savefrom.net/user.php?info=1

Browser: Chrome 81.0.4044 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36
Extension: userjs-chrome 8.85.2


Ссылка, откуда не скачивается: 

https://www.facebook.com/100011232154937/videos/pcb.1850100428459222/1063803847337344/

+1

Здравствуйте, мы проверили, видео скачивается.

Проверьте на новой версии сайта. На новой версии этой кнопки нет

Ок, спасибо за предоставленную информацию.

Kundesupport af UserEcho