1. Savefrom(EN)
  2. Bugs
+2
Under review

instagram video download doesnt work. please fix it. thanks

yarkin_ozgok 5 years ago • updated by Aleksandr 5 years ago • 5

Answer

Answer
Under review
Aleksandr 5 years ago

Hello, Could you please send a few links you can't download. We will check it out.

yarkin_ozgok 5 years ago

Browser: Chrome 78.0.3904 Windows

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36

Extension: userjs-chrome 8.57.2

yarkin_ozgok 5 years ago

ı am using extansion.ı cant download any video. (bugs look like that ı have attached.)Ekran Alıntısı.PNG

Answer
Under review
Aleksandr 5 years ago

Hello, Could you please send a few links you can't download. We will check it out.

yarkin_ozgok 5 years ago

https://www.instagram.com/p/B4Ts6xvA13_/

https://www.instagram.com/p/B53EdODgkVT/

https://www.instagram.com/p/B5qHrvug1V9/

https://www.instagram.com/p/B4ur6PNB5QI/ these are just for example ı cant download any video from instagram 

Aleksandr 5 years ago

The video is downloading, try reinstalling the extension and clearing the cache and cookies in the browser

Customer support service by UserEcho