SpurningarAnswer
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
- Browser: Chrome 77.0.3865 Mac OS X
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36
- Extension: userjs-chrome 8.48.2
Videos inside of any "Facebook Group" can be only download SD, no HD download supported.
EX: https://www.facebook.com/dripnationinvestors/videos/529803334249793/
I've tried removed and reinstall the extension a few times, And the same thing happened. Still no HD download inside of "Facebook Group" videos . Only SD version available.
Unfortunately, the Facebook site itself gives in that quality, the extension cannot download these videos in HD quality.
But in the Facebook site videos can be played in SD or HD, is there any way to get that solve?
Customer support service by UserEcho
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !