Under review

Dowloading issue from OK

5 year бұрын • updated by 5 year бұрын • 1

I tried to dowload this video: https://ok.ru/video/44210326051 but there is no finalization from .part to .mp4.

Please, Could you fix this issue?

How long does it take to download a 200MB file?

Browser: Firefox 66.0 Windows

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Extension: ff 8.36

Vote

Under review

Hello, we and our products do not affect the speed of downloaded files.

First, reinstall the extension and clean the browser’s cache and cookies:

Answer

Under review

Hello, we and our products do not affect the speed of downloaded files.

First, reinstall the extension and clean the browser’s cache and cookies: