- Savefrom(EN)
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Villur
File error while downloading on VK
Hello, developers!
I use your addon for a long time and is very good, but for a few days now, I'm facing a problem (with both Firefox and Chrome). I do not know why, but some mp3 files on VK are being downloaded as HTML documents.
I've tried to update the addon, but it still gives the same error
In Firefox Savefrom is in version 8.10 and Chrome is in version 8.8
Browser: Firefox 65.0 Windows
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
Extension: ff-sf 8.10
Answer
Hello, in the Firefox browser you have an extension of the current version.
First, reinstall the extension from this link: http://download.sf-helper.com/mozilla/helper_last.html
Before downloading, make sure that the music you want to download is not by subscription, since we cannot download it.
I reinstalled in Chrome and Firefox, and some files returned to download normally, but there are still a few that still download as an HTML document
You do not need a subscription to download, it's free for the community.
These same files that are downloaded as HTML documents, I can hear them on the site normally, just to download it does not recognize as mp3
How can I copy the link of a song? I tried to copy the link and I get page 404 error not found
We have no other option to check.
Most likely the music you want to download by subscription, it is not possible to download.
Customer support service by UserEcho
Hello, in the Firefox browser you have an extension of the current version.
First, reinstall the extension from this link: http://download.sf-helper.com/mozilla/helper_last.html
Before downloading, make sure that the music you want to download is not by subscription, since we cannot download it.