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Under review

i paid for this service, but it never updated to paid version, it makes all of my videos smaller. when you try to get help, there is no way to get ahold of nyone, i got burnt, dont get burnt

UFO HUNTER 6 years ago updated by Aleksandr 6 years ago 12

   i updated the download program and paid for it, but it never updated to the paid version, so when i download videos off of my youtube account, it downloads a real small picture,   i contact you guys and you never helped me, you said give you a screen shot and i do not know how to do that. so basically i got burnt

Answer

Answer
Under review

Hello, Please, let us know what is the name of the program you are using for downloading videos?

Answer
Under review

Hello, Please, let us know what is the name of the program you are using for downloading videos?

save from net.com     i paid for this, it shrinks my downloads, not to there true size

How is the name of the program you bought?

heres the link    http://en.savefrom.net/1-how-to-download-youtube-video/      i paid money for the upgrade, it take all my downloads and makes them smaller, i have talked to you guys before, they wanted a screenshot, i do not know how to do a screenshot. i did pay for the service

How is the name of the program for which you paid the money?

you have to use activation key sent to your email

could you please send it again to frankojoey6@gmail.com

if i had the activation key i wouldnt be going through this, but i wouldn't know what to do with it, guess i just got burned

We sent the activation key to your address.

man i dont know how many times i got to tell you there is no place to put the activation key into on the program

Please write to this address about your problem: support@ummy.net