+2
Fixed

CC download problem

Ahmad Ahmadi 9 years ago updated by Aleksandr 9 years ago 16
Hi, Someone mentioned this issue before, but i repeat it: your site doesn't generate the link for "closed captions" anymore. please fix it because ur the only one. Thanks.

Answer

Answer
Under review
Hi, please send information which is here: http://en.savefrom.net/user.php?info=1
Install Assistant here is the link:
http://download.savefrom.net/helper/setup/SaveFromNetHelper-Web-1711a74157.exe?rnd=1424018877
Download subtitles via our website: http://en.savefrom.net
Answer
Under review
Hi, please send information which is here: http://en.savefrom.net/user.php?info=1
Install Assistant here is the link:
http://download.savefrom.net/helper/setup/SaveFromNetHelper-Web-1711a74157.exe?rnd=1424018877
Download subtitles via our website: http://en.savefrom.net
Hi, my firefox is the latest version and i installed that helper.
And also i use http://en.savefrom.net directly to download subs, but there is no download link for subtitles.
and this happens in last 4-5 days.
Send a link to the video.
Send the information here: http://en.savefrom.net/user.php?info=1

 
Send the information that I requested above.
Browser: Firefox 31.0 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
Extension: ff 4.65
Upgrade your browser, current version 35.0.1
Hi,
I have upgraded my firefox but it didn,t work. still can't get the subtitle link.

Browser: Firefox 35.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Install helper.
You have no helper.
Browser: Firefox 35.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 Extension: ff 4.65
--------------------------
I installed it again and it's the same as before.
I'm really curious!! does anyone else can get the CC from youtube? yes i was able too until a few days ago.
so what's wrong???
Thanks for your answers.
Write assistant works for you.
what do you mean?
Hi. We'll try to fix ASAP.
That's great... the problem is solved
THANKS!
Thank you for using our resource.
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