+2
Fixed

No links found on close or hidden groups

linkinpark.emre 2 years ago • updated by Aleksandr 2 years ago 15

yeap basically it.it says no links found on videos on close or hidden groups.Public videos are okay.How do i fix that ? As you can guess i cant download in other way

Answer

Answer
Under review

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

Answer
Under review

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

  • Browser: Chrome 55.0.2883 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
  • Extension: userjs-chrome 6.95.2

this is simple link i cant download https://www.facebook.com/groups/1834162880141098/permalink/1892913777599341/ but you cant access as its a private group.I'm using the chrome extension.I cant use website for private group links.It would be great if you can fix this.Tell me any info you need

When you try to check out the link you sent is shown.

like i said i cannot download videos from PRIVATE GROUPS.This link was from a private group which youre not in it.So thats why you cant see the video.I can download this video without any problem(https://www.facebook.com/uniladmag/videos/2534050353284675/) cuz its public.Did you understand my issue ?

Confidential video you can not download.

Video which is closed to show you can not download, the expansion can not do it.

no it definitely can.I used to download all the time.I cant download for 2-3 weeks.I thought next update will fix the issue but it didnt.So i opened a thread here

Video is hidden from external view can not be downloaded.
You can preview the video before you download?

what do you mean ? yes i can watch the video and i was able to download 3 weeks ago

Remove Tampermonkey.

Install Chameleon extension.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US
2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

do i have to uninstall tampermonkey ? cuz im using 2 more scripts on it

nope i did with uninstalling whole extension.Still i can download from youtube and facebook public videos but still i cant download unpublic videos :/

Could you please send a few links you can't download. We will check it out.

well i can send but you cant access to anyone.Because its in the closed group you need to be member of a that group to see that.To fix this problem create a closed or hidden group and upload a video,try to download it

Our developers will find out what could be the problem and try to fix it.