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Питання
Failed - Forbidden error when downloading YouTube videos
Failed - Forbidden error when downloading YouTube videos
Browser: Firefox 49.0 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.70
Відповідь
Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.75:
Are you using any proxy server?
In which country are you?
On the website you can watch this video you want to download?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
In what capacity do you download a video?
Send screenshots as you are downloading videos.
I don`t understand proxy server.
Brazil.
I can watch the videos but I can`t download.
Both: extension and site.
Any capacity: HD or not.
Служба підтримки клієнтів працює на UserEcho
Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.75:
http://en.savefrom.net/user.php#helper_install