+4
Fixed

Can not download albums from vk

Rade Tone 3 years ago • updated by Aleksandr 2 years ago 4

the download button will appear, it will scan all the photos but will not download any images. The video and audio download buttons are fine just the download for photos

Answer

Answer
Under review

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Answer
Under review

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Browser: Chrome 53.0.2785 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.89 Safari/537.36 Extension: userjs-chrome 6.60.2

The information you have everything in order.

As the name of the item on the VK site from which you download the photos?

Send screenshots.

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