1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Save from no longer working for facebook.
Did a reinstall of your latest app plus reset the comp and google Chrome and its still not working. I assume facebook as some how blocked the app from being able to download videos
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Double download when I download from the apps and it open my Chrome by itself.
Every time I download a video from the apps it will open my chrome and redownload the exact video I download from the apps. I tried to uninstalled the apps and reinstalled the apps and the exact things happened to it everytime.
Hello, how is the name of the application you installed?
From which site did you install it?
What is your OS?
For the better understanding it'll be great to see a screenshot with the error.
Hello, please provide us with more detailed information about the problem.
Send screenshots.
YouTube videos do not download
I am suddenly unable to download YouTube videos using savefrom via Documents6.
When I paste the link into savefrom.net and press download, another link opens for various adverts or AppStore. Sometimes it goes straight to my safari.
Here are my settings:-
Browser: Mobile Safari 11.0 iOS
User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, before downloading a video, hold down the <Alt> button and then the download button.
Does not download to my Mac, only opens another browser window.
Does not download to my Mac. Clicking download on a video (and choosing an HD option), only opens up a new browser window playing the video but does not download to my computer. I'm using Safari 11.1.2 on an iMac
Hello, after the playback is showed click with the right mouse button and save as.
v7.74 Youtube download stuck
I was on v.74 before accidentally clicking update to v7.74. Now Youtube link would show but it would not proceed to download the clip. The link generated can be copied and download on Chrome, but it would stuck in Safari.
Are there any ways I could download the old version, which have been flawless?
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Сервис поддержки клиентов работает на платформе UserEcho
