1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Youtube videos not available in 240p,144p.
It has been few days since you have stopped giving download option of low format for Youtube videos. 144p and, more importantly-240p videos of Youtube are now, not available for download. I use android mobile and to save data, I've to use 240p videos. But now I have to switch to other options for downloading Youtube videos.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
no puedo descargar el video de esta pagina https://mundovideoshd.com/lo-la-vida-me-robo-capitulo-76/
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
FaceBook link doesn´t work on the latest version of Chrome.
link:https://web.facebook.com/EpochTimesTrending/videos/644282112677060/UzpfSTEwMDAwMDYxNDM5MDcxNToyMzU2ODg0OTE0MzQxOTY1/?_rdc=1&_rdr
Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.15:
Remove Chameleon.
hello. i cant download videos in 720p and 1080p . they all say "without audio " .Please fix that bug
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
izlemıs oldugum film sitesinde maıl ru oynatıcını üzerınden fılm ındıremıyorum ıslem basarısız oldu hatası verıyor
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
For the better understanding it'll be great to see a screenshot with the error.
Сервис поддержки клиентов работает на платформе UserEcho
