1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Why can't I download anything
Browser: UC Browser 12.9.9 Android
User Agent: Mozilla/5.0 (Linux; U; Android 8.1.0; en-US; ASUS_X00ID Build/OPM1.171019.011) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/57.0.2987.108 UCBrowser/12.9.9.1155 Mobile Safari/537.36
Hello, Could you please send a few links you can't download. We will check it out.
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Can't download
Why cant downlad videos from dailymotion ? https://www.dailymotion.com/video/x6z8dki
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
I cannot download dailymotion's videos
I put dailymotion videos' direction on this page to download and the page doesn't work with that.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, Thanks for contacting us and for your idea.
And if others will like it as well, we will be able to work on it in the future.
Service d'assistance aux clients par UserEcho
