1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
How do you download from dailymotion?
I can't download any videos from Dailymotion. There is supposed to be a download arrow somewhere on the page but I can't find it.
Browser: Firefox 66.0 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
Extension: ff-sf 8.1
Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.15:
there is link called keyroll an advertising link appear when you click
there is link called keyroll an advertising link appear when you click on dowload button my anti virus on my device says this link is url black list
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.15: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
vk downloader broken
Rebyata, privet!
VK downloader seems to not work anymore. Was working several days ago only. Might be related to Chrome update.
Google Chrome Version 73.0.3683.86
Why we can't download videos in 3gp format , please don't remove that 3gp download option
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Why 240p is gone?
I like 240p because what they share is mone important than the quality, also i can save more quota by downloading low quality, so i bit diappointed when 240p is missing, i just find 360p or 720p which's needs more quota to downloaded. Its just my selvis though but...... thanks for the consideration.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Kundesupport af UserEcho
