Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Исправлен

i can't download from youtube this link https://www.youtube.com/watch?v=FKIJV1Uu24Y

Ung Niboth 8 лет назад обновлен Aleksandr 8 лет назад 6

show message errror

Ответ
Aleksandr 8 лет назад

Hi. We'll try to fix it ASAP.

+1
Исправлен

I cant download from http://ok.ru/

Tolga Kerem BODUR 9 лет назад обновлен Aleksandr 8 лет назад 2

Google Chrome 46.0.2490.80 m (64)

SaveFrom Helper 5.55

Link: http://ok.ru/video/27834845744

İmage:

Ответ
Aleksandr 8 лет назад

Hi. We'll try to fix it ASAP.

+1
Отвечен

good

Randhy N'cek 11 лет назад обновлен Aleksandr 9 лет назад 3
lebih baik lagi..dan conten nya di tambahkan

Ответ
Aleksandr 9 лет назад

Pada bahasa Inggris silahkan.

+1
Исправлен

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» 10 лет назад обновлен Лемур 10 лет назад 1
Unable to download Mail.Ru-Video((+_+))
+1
Исправлен

The new version will not download from Dailymotion, I keep getting a message "Failed to make the connection. It was working fine yesturday, but today it stopped working.

Karen Repko 10 лет назад обновлен Aleksandr 9 лет назад 4
Ответ
Aleksandr 9 лет назад
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
Не ошибка

your download service continually drops the connection on the video, making me have to start a new download.

11 лет назад обновлен Maksym 11 лет назад 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Ответ
Maksym 11 лет назад

it happens because of the quality of your e-net connection

+1
Завершен

Add MP3 format in video downloading

rashid alkamali 10 лет назад обновлен Aleksandr 9 лет назад 2
Please add MP3 file option for downloading a video
Thanks.
Ответ
Aleksandr 9 лет назад
We'll try to do it's in May
+1
Исправлен

ok.ru does not work for some movies getting red error

Osman Duman 8 лет назад обновлен Aleksandr 8 лет назад 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Спасибо

My thanks!

Vardan Kaladzhyan 11 лет назад обновлен Maksym 11 лет назад 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Ответ
Maksym 11 лет назад

We are glad to help you.

+1
Отвечен

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false

Сервис поддержки клиентов работает на платформе UserEcho