Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Fixed

i can't download from youtube this link https://www.youtube.com/watch?v=FKIJV1Uu24Y

Ung Niboth 8 jaar geleden bijgewerkt door Aleksandr 8 jaar geleden 6

show message errror

Antwoord
Aleksandr 8 jaar geleden

Hi. We'll try to fix it ASAP.

+1
Fixed

I cant download from http://ok.ru/

Tolga Kerem BODUR 8 jaar geleden bijgewerkt door Aleksandr 8 jaar geleden 2

Google Chrome 46.0.2490.80 m (64)

SaveFrom Helper 5.55

Link: http://ok.ru/video/27834845744

İmage:

Antwoord
Aleksandr 8 jaar geleden

Hi. We'll try to fix it ASAP.

+1
Beantwoord

good

Randhy N'cek 11 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 3
lebih baik lagi..dan conten nya di tambahkan

Antwoord
Aleksandr 9 jaar geleden

Pada bahasa Inggris silahkan.

+1
Fixed

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» 10 jaar geleden bijgewerkt door Лемур 10 jaar geleden 1
Unable to download Mail.Ru-Video((+_+))
Antwoord
Aleksandr 9 jaar geleden
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
Not a bug

your download service continually drops the connection on the video, making me have to start a new download.

11 jaar geleden bijgewerkt door Maksym 11 jaar geleden 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Antwoord
Maksym 11 jaar geleden

it happens because of the quality of your e-net connection

+1
Voltooid

Add MP3 format in video downloading

rashid alkamali 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2
Please add MP3 file option for downloading a video
Thanks.
Antwoord
Aleksandr 9 jaar geleden
We'll try to do it's in May
+1
Fixed

ok.ru does not work for some movies getting red error

Osman Duman 8 jaar geleden bijgewerkt door Aleksandr 8 jaar geleden 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Antwoord
Aleksandr 8 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Thanks

My thanks!

Vardan Kaladzhyan 11 jaar geleden bijgewerkt door Maksym 11 jaar geleden 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Antwoord
Maksym 11 jaar geleden

We are glad to help you.

+1
Beantwoord

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan 9 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2
Antwoord
Aleksandr 9 jaar geleden
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false