Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Corrigé

i can't download from youtube this link https://www.youtube.com/watch?v=FKIJV1Uu24Y

Ung Niboth il y a 8 ans mis à jour par Aleksandr il y a 8 ans 6

show message errror

Solution
Aleksandr il y a 8 ans

Hi. We'll try to fix it ASAP.

+1
Corrigé

I cant download from http://ok.ru/

Tolga Kerem BODUR il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

Google Chrome 46.0.2490.80 m (64)

SaveFrom Helper 5.55

Link: http://ok.ru/video/27834845744

İmage:

Solution
Aleksandr il y a 8 ans

Hi. We'll try to fix it ASAP.

+1
Résolu

good

Randhy N'cek il y a 11 ans mis à jour par Aleksandr il y a 9 ans 3
lebih baik lagi..dan conten nya di tambahkan

Solution
Aleksandr il y a 9 ans

Pada bahasa Inggris silahkan.

+1
Corrigé

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» il y a 10 ans mis à jour par Лемур il y a 10 ans 1
Unable to download Mail.Ru-Video((+_+))
Solution
Aleksandr il y a 9 ans
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
Pas un bug

your download service continually drops the connection on the video, making me have to start a new download.

il y a 11 ans mis à jour par Maksym il y a 11 ans 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Solution
Maksym il y a 11 ans

it happens because of the quality of your e-net connection

+1
Terminé

Add MP3 format in video downloading

rashid alkamali il y a 10 ans mis à jour par Aleksandr il y a 9 ans 2
Please add MP3 file option for downloading a video
Thanks.
Solution
Aleksandr il y a 9 ans
We'll try to do it's in May
+1
Corrigé

ok.ru does not work for some movies getting red error

Osman Duman il y a 8 ans mis à jour par Aleksandr il y a 8 ans 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Solution
Aleksandr il y a 8 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Merci

My thanks!

Vardan Kaladzhyan il y a 11 ans mis à jour par Maksym il y a 11 ans 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Solution
Maksym il y a 11 ans

We are glad to help you.

+1
Résolu

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan il y a 9 ans mis à jour par Aleksandr il y a 9 ans 2
Solution
Aleksandr il y a 9 ans
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false