Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Fixed

i can't download from youtube this link https://www.youtube.com/watch?v=FKIJV1Uu24Y

Ung Niboth vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 6

show message errror

Antwort
Aleksandr vor 8 Jahren

Hi. We'll try to fix it ASAP.

+1
Fixed

I cant download from http://ok.ru/

Tolga Kerem BODUR vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

Google Chrome 46.0.2490.80 m (64)

SaveFrom Helper 5.55

Link: http://ok.ru/video/27834845744

İmage:

Antwort
Aleksandr vor 8 Jahren

Hi. We'll try to fix it ASAP.

+1
Beantwortet

good

Randhy N'cek vor 11 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 3
lebih baik lagi..dan conten nya di tambahkan

Antwort
Aleksandr vor 9 Jahren

Pada bahasa Inggris silahkan.

+1
Fixed

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» vor 10 Jahren • aktualisiert von Лемур vor 10 Jahren • 1
Unable to download Mail.Ru-Video((+_+))
Antwort
Aleksandr vor 9 Jahren
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
Not a bug

your download service continually drops the connection on the video, making me have to start a new download.

vor 11 Jahren • aktualisiert von Maksym vor 11 Jahren • 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Antwort
Maksym vor 11 Jahren

it happens because of the quality of your e-net connection

+1
Fertiggestellt

Add MP3 format in video downloading

rashid alkamali vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Please add MP3 file option for downloading a video
Thanks.
Antwort
Aleksandr vor 9 Jahren
We'll try to do it's in May
+1
Fixed

ok.ru does not work for some movies getting red error

Osman Duman vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Danke

My thanks!

Vardan Kaladzhyan vor 11 Jahren • aktualisiert von Maksym vor 11 Jahren • 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Antwort
Maksym vor 11 Jahren

We are glad to help you.

+1
Beantwortet

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Antwort
Aleksandr vor 9 Jahren
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false


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