Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
+1
Fixed

file naming again

Gabri Shally fa 10 anys • updated by Лемур fa 10 anys • 1
but this time happend on en.savefrom.net when downloading audio
http://www.youtube.com/watch?v=EIhSnaqou0I
  • Browser: Chrome 35.0.1916 Windows 8.1
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.114 Safari/537.36
  • Extension: chrome 3.43
Image 192
+1
Fixed

I cann't download from youtube My information:

Александра Сулименко fa 8 anys • updated by Aleksandr fa 8 anys • 2

Browser: Firefox 43.0 Windows 7 User

Agent: Mozilla/5.0 (Windows NT 6.1; rv:43.0) Gecko/20100101 Firefox/43.0

Youtube video
Youtube video
Youtube video
Youtube video
Youtube video
Youtube video

some of video on youtube that i cann't download

Answer
Aleksandr fa 8 anys

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

While you can use our website to download: http://en.savefrom.net

+1
Fixed

не всегда работеть

Alex Volk fa 9 anys • updated by Aleksandr fa 9 anys • 2
иногда работаеть иногда нет
Answer
Aleksandr fa 9 anys
Здравствуйте, подскажите название и версии браузера, а так же версию помощника, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
+1
Respost

I would like to know how do we download videos from facebook. It downloads but not completely

Zoheb Parkar fa 10 anys • updated by Aleksandr fa 9 anys • 2
I would like to know how do we download videos from facebook. It downloads but not fully. It stops in between and stops the download. Can you help please.I'm using Firefox latest version.
Answer
Aleksandr fa 9 anys
Hi
We'll try to fix ASAP
+1
Respost

No puedo descargar videos de vk

Gabriela fa 8 anys • updated by Aleksandr fa 8 anys • 4

Buenas noches, tengo un problema no puedo descargar ningun video de vk. Me sale error. Esto ocurre solo con videos de vk , si se puede desxargar de youtube y dailimotion. Les agradecería mucho su ayuda

Answer
Aleksandr fa 8 anys

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

+1
Respost

I can´t download videos from YouTube. HELP!

PeterPanisabadboy fa 8 anys • updated by Aleksandr fa 8 anys • 2

Hi! I'd install your app,for download videos,but I can't download videos from YouTube,in Google Chrome.

You can help me with that problem,please?

Thanks.
Answer
Aleksandr fa 8 anys

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Answer
Aleksandr fa 9 anys

Please specify additional data:

  • address of the page (URL) from where you try to download the file,
  • links or messages displayed by our website.

If you report an error of extension, please also specify:

  • version of your browser,
  • version of the extension.
savefrom.net/user.php?info=1

+1
Fixed

SaveFrom downloader will not locate url links from DailyMotions!!

Karen Repko fa 11 anys • updated by Лемур fa 10 anys • 1

SaveFrom Downloader will not locate DailyMotion URL links to download Videos!!  No videos are being located by the SaveFrom Homepage at all.  I am using Chrome as my platform when viewing Dailymotions?

+1
Fixed

doesn't showing download links

ravijuneja fa 11 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

If you report an error, please specify additional data:
address of the page (URL) from where you try to download the file,
links or messages displayed by our website.

If you report an error of extension, please also specify:
version of your browser,
version of the extension.

+1
Fixed

youtube not download ex: http://www.youtube.com/watch?v=ASO_zypdnsQ

boyti fa 11 anys • updated by Лемур fa 10 anys • 1
limited download on youtube =(


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