Hello, reinstall from our site. Install via MeddleMonkey.

If you have Tampermonkey, Chameleon or Violentmonkey extensions, delete them.

Current version 8.21.2: https://en.savefrom.net/faq.php#ext_inst_chrome

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Google Chrome: https://en.savefrom.net/faq.php#ext_inst_chrome

Hello. English please.

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Hello, please give us more details.